Studio Policies

  1. Appointment Scheduling: All beauty services must be scheduled in advance. Last minute appointments are welcome if availability allows, but appointments take precedence. To check availability for appointments within 24hrs contact us by call, or text and we will do our best to get you in.

  2.  

  3. Cancellation and Rescheduling: We kindly request a minimum of 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee or loss of deposit.

  1. Late Arrivals: We understand that unforeseen circumstances can lead to tardiness. However, if you arrive late for your appointment, we may need to adjust the duration of your service.

  2.  

  3. No-Show Policy: Failure to show up for a scheduled appointment without notice will result in a no-show fee. After two consecutive no-shows, you may be required to prepay for future appointments.

  4.  

  5. Deposits: All Permanent Makeup services including Microblading, Eyeliner & Lip Blush require a $50 deposit.

  1. Allergies and Sensitivities: Please inform your service provider of any known allergies or sensitivities before the service begins. While we take all precautions to minimize risks, we cannot guarantee that allergic reactions will not occur. We recommend patch tests for clients with known allergies or sensitivities.

  2.  

  3. No Refunds for Allergies: Due to the nature of beauty services, we cannot offer refunds for allergic reactions, as these are often beyond our control. We strongly recommend discussing any concerns with your service provider before your appointment.

  4.  

  5. Product Usage: Our professionals use high-quality products. If you have specific product preferences or restrictions, please let us know in advance.

  6.  

  7. Children and Guests: To ensure a relaxing experience for all clients, we kindly ask that you do not bring children or additional guests to your appointment unless they are receiving a service as well.

  8.  

  9. Payment: We accept cash, debit, a most credit cards. Payment is expected at the end of your appointment unless a deposit is otherwise mentioned.

  10.  
  11. Customer Satisfaction: If you are unsatisfied with your service, please contact us within 48 hours, and we will do our best to address your concerns and provide a satisfactory resolution.

  12.  

  13. Sanitation and Cleanliness: We follow strict sanitation and cleanliness protocols to ensure your safety with regular health and safety inspections. If you have any concerns, please let us know immediately.

  14.  

  15. Service Duration: The duration of each service may vary based on individual needs and service provided. Please discuss your expectations and time constraints with your service provider.

By following these policies, we aim to create a comfortable and enjoyable experience for all our clients while prioritizing safety and quality in our beauty services. If you have any questions or concerns about our policies, please don’t hesitate to reach out to our staff for clarification. To cancel or reschedyle an appoinemtn you can directly online through our booking system or call, text email us. 

info@bbeauty.ca         519-564-5371